Win 10 – Startup Folder

Current User’s Startup Folder location:
C:\Users\<username>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

All Users’ Start Folder location:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp

AppData & ProgramData folder are hidden, needs to enable Show hidden files, folders and drives

Another faster access method is:
1) Press Windows Key and R key
2) type:
shell:common startup (for All users)
shell:startup (for current users)
3) Click OK

Reason to access Startup Folder:
After Windows loaded, it will load application shortcuts found in Startup folder.
For Example, Outlook. Instead of clicking Outlook after Windows loaded, Outlook shortcut in Startup Folder will auto-load.



Outlook: 550 5.7.1 Client does not have permissions to send as this sender

Issue: User configured Outlook (POP3). He able to receive email but unable to
send  email.
Bounced message:
(550 5.7.1 Client does not have permissions to send as this sender)

1) make sure username and password are correct
2) Check E-mail Account settings again,
1)email address
2) Incoming mail Server and Outgoing mail Server
3) Username and password
4) server port numbers

Auto-run Application after login to Windows 10

Issue: User wants to have Outlook auto-open first after he login to Windows.

1) Press Windows key and R key (Run window appears)
2) Type in shell:startup and click Ok (Startup folder appears)
3) Right-click on empty space and select New, Shortcut
4) Browse to Outlook’s Location and click Ok
     My Outlook 2010’s location – C:\Program Files (x86)\Microsoft  Office\Office14
5) Click Next and Finish
6) Done


Recall sent email (Exchange)

If you have sent wrong email to your colleague or forgot to add attachment, you can recall back the email to re-send again:

1) Open the email in the Sent Items
2) Click on Message tab, Move group’s Actions
3) Select Recall This Message & click OK


” You can’t recall messages sent to email addresses outside your organization.”


Outlook 2010 (connected to Exchange Server) – unable to see email quota

Problem: A user unable to see her email quota in Outlook 2010.


Right on the Outlook’s status bar.

Click on “Quota Information”

Result. (Also on the right side of the status bar displays remaining free spaces)

Outlook 2010’s Auto-Complete List (same as .nk2)

Problem: Changed new computer for user but she want her Outlook’s Auto-Complete List.
Outlook Version: 2010
OS: Windows 7

Auto-complete list:


Go to her old computer and copied
Location: C:\Users\Mary\AppData\Local\Microsoft\Outlook\AutoCache
Rename the file to the current .dat file & overwrote the existing file.