Unable to access AsuStor AS-202TE NAS

Issue: Users unable to access their Shared Storage – AsuStor AS-202TE
They also unable to ping NAS’s ip address.

1) Download and install ACC (AsuStor Control Center)
2) Connect ethernet cable between  NAS and laptop
3) Run the ACC to find the NAS
4) Managed to locate the NAS but it was in different subnet.
5) Manually set IP configuration of the laptop to
6) Access using broswer
7) Done