Excel 2010 – There was a problem sending the command to the program. Error Message

Issue: User unable to open Excel files. Encountered “There was a problem sending theĀ  command to the program”. error message.
Excel_err

Solution:
1) Open Excel program
2) Click on File, Options, Advanced
3) Scroll down to General column
4) Uncheck the box for Ignore other applications that use Dynamic Data Exchange (DDE)
DDE
5) Click ok

Advertisements