Turn Off Jump Lists (Windows 10)

Click Start, Settings, Personalization
Click Start, scroll down to Show recently opened items in Jump Lists on Start or the taskbar. Select Off

Manually Clear Jump Lists:

Go to %APPDATA%\Microsoft\Windows\Recent\AutomaticDestinations

Delete Program’s Jump List (see below link)
e.g. recent Excel 2010 list – 9839aec31243a928


List of Jump List IDs:

Win 10 – Startup Folder

Current User’s Startup Folder location:
C:\Users\<username>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

All Users’ Start Folder location:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp

AppData & ProgramData folder are hidden, needs to enable Show hidden files, folders and drives

Another faster access method is:
1) Press Windows Key and R key
2) type:
shell:common startup (for All users)
shell:startup (for current users)
3) Click OK

Reason to access Startup Folder:
After Windows loaded, it will load application shortcuts found in Startup folder.
For Example, Outlook. Instead of clicking Outlook after Windows loaded, Outlook shortcut in Startup Folder will auto-load.


Win 10 -Microsoft Print to PDF missing

Issue: User unable to print to Microsoft Print to PDF when he uses Edge.
Microsoft Print to PDF is missing in Devices and Printers

1) Press Windows Key and R Key ( Run Window appears)
2) Type optionalfeatures  (Windows Features appears)
3) Scroll down to Microsoft Print to PDF
4) Uncheck box beside Microsoft Print to PDF and click OK
5) Do step 1 to 3
6) Check box beside Microsoft Print to PDF  and click OK
7) Go to Devices and Printers to check whether Microsoft Print to PDF has added back.


Outlook: 550 5.7.1 Client does not have permissions to send as this sender

Issue: User configured Outlook (POP3). He able to receive email but unable to
send  email.
Bounced message:
(550 5.7.1 Client does not have permissions to send as this sender)

1) make sure username and password are correct
2) Check E-mail Account settings again,
1)email address
2) Incoming mail Server and Outgoing mail Server
3) Username and password
4) server port numbers

Excel File is blank after exported from AMS system

Issue: When user opened the Excel files which exported from AMS system, no information displayed.

If user checked the box for Unblock

Click Yes
User will able to see the information exported from AMS system.


  1. open Excel program
  2. Click on File, Options, Trust Center
  3. Click on Trust Center Settings… button
  4. Click on Protected View (left pane)
  5. uncheck Enable Protected View for files originating from the internet and Enable Protected View for files located in potentially unsafe locations
  6. Click ok
  7. Open the exported excel file. It will display information without prompt or error message.

Windows Server – Disable Password Complexity Requirements

Local Security Policy:
1) Go to Control Panel, Administrative Tools
2) Double click on Local Security Policy
3) Click on Account Policies, Password Policy
4) (On the right pane) Set Disable for Password must meet complexity requirements
5) Set 0 days for Maximum password age

Group Policy:
1) Type gpmc.msc in Run command.
2) Double click on Forest:xx.local, Domains, xx.local
3) Right click on Default Domain Policy and select Edit
4) Click on Computer Configuration, Policies, Windows Settings, Security Settings, Account Policies
5) (on the right pane) Double click Password Policy
6) Set Disable for Password must meet complexity requirements
7) Set 0 days for Maximum password age
8) Type gpupdate /force in Run command